Medical Assistance Transportation

• This transportation should only be used as a LAST RESORT. It is a scheduled, shared ride program for transportation to medical appointments during normal business hours. (You will often times share a ride with other clients)
• You MUST be covered by Medicaid and have an active Medical Assistance (MA) number.
• You must not have any other way to get to the appointment you are requesting transportation for.

Before you schedule a ride check to see if friends or family can give you a ride. Also check to see if you and your provider are located on bus lines. If so, take public transit.
If neither of those options are possible, please do the following:

• Call 1-877-312-6571 or email MATransport2@howardcountymd.gov – Monday-Friday 8:00am - 4:30pm (except holidays)  Phones are closed between the hours of 12:00pm and 1:00pm 
• 24 business hours before appointment time call 1-877-312-6571 to schedule transportation. For surgery appointments call at least 48 to 72 business hours in advance.
• You will need your Medical Assistance or Social Security number, date, time, address, and telephone number of provider when calling to program any transportation requests.
• Specific reason for your visit.

Medical Assistance Transportation Program Recipient Guide

Medical Assistance Transportation Program Guide